Overview of the Car Dealership Scene in Accrington
The car dealership scene in Accrington, a town located in Lancashire, UK, has grown steadily in recent years, offering a diverse mix of both new and used car dealerships. Whether you’re searching for an economical first car, a family SUV, or a high-performance vehicle, the variety of car dealers in Accrington caters to a broad range of automotive needs. With a blend of independent traders, well-known franchises, and specialist dealerships, Accrington continues to serve as a hub for buyers across the region.
Types of Car Dealerships in Accrington
Accrington boasts a mix of franchised and independent car dealerships.
Franchised Dealerships
Franchised dealerships such as Vauxhall, Ford, and Nissan typically offer brand-new models, manufacturer-approved used vehicles, and comprehensive service packages. These establishments benefit from direct ties to manufacturers, which means customers can expect up-to-date models, warranties, and factory-trained service technicians.
Independent Dealers
Independent car dealers in Accrington often provide a more personalized approach, with a wide selection of pre-owned vehicles across multiple makes and models. These dealerships appeal to budget-conscious buyers looking for value and variety. Many independents in the area have built loyal customer bases thanks to competitive pricing and strong after-sales support.
Popular Car Brands Sold in Accrington
Buyers in Accrington can find vehicles from almost every major car manufacturer. Ford, Vauxhall, Volkswagen, and BMW are among the most commonly available brands. Japanese manufacturers such as Toyota, Honda, and Nissan are also frequently represented, particularly in used car dealerships.
For those looking for luxury or performance vehicles, specialist dealers often stock premium brands like Audi, Mercedes-Benz, and Land Rover.
Service and Aftercare
One of the strengths of the car dealership market in Accrington is the emphasis on service and aftercare. Buyers can expect:
- MOT testing
- Vehicle servicing and diagnostics
- Parts replacement
- Warranty and service plan options
Customer service is a key differentiator, and many dealerships receive strong feedback for offering a no-pressure environment and transparent pricing.
Digital Transformation of Car Sales in Accrington
Digital tools have reshaped how residents in Accrington buy cars. Most dealers now offer:
- Online vehicle listings
- Virtual showrooms
- Finance calculators
- Live chat and appointment booking
Websites like AutoTrader and Motors.co.uk feature cars from local dealers, making it easier for buyers to browse and compare vehicles from home.
Car Financing and Trade-In Options
Financing is widely available through Accrington car dealerships. Options often include:
- Hire Purchase (HP)
- Personal Contract Purchase (PCP)
- Car leasing deals
Trade-in options are common, with most dealers offering free valuations and flexible deposit schemes to support vehicle upgrades.
Local Reputation and Word-of-Mouth Influence
Accrington is a close-knit community where word-of-mouth carries significant weight. Dealerships known for reliability, fairness, and quality service tend to enjoy repeat business and long-term customer loyalty.
Whether you’re a first-time buyer or looking to upgrade your current vehicle, Accrington’s car dealerships provide a robust, customer-focused market with plenty of options for every budget and preference.
Criteria for Selecting the Top Car Dealers in Accrington
Choosing the right car dealer is one of the most important steps in the vehicle buying process. In Accrington, where the automotive market is diverse and competitive, knowing what to look for in a dealership can make all the difference. Whether you’re buying a brand-new car or a reliable used vehicle, using the right criteria will help you identify the best car dealers in Accrington for your needs.
1. Reputation and Reviews
One of the first indicators of a top car dealer in Accrington is their local reputation. Dealerships that consistently receive positive feedback from customers are likely to provide better service, transparent pricing, and higher-quality vehicles. Online review platforms such as Google Reviews, Trustpilot, and AutoTrader are great places to check real customer experiences. Look for dealers with high ratings, repeat business, and testimonials that mention honesty, helpfulness, and professionalism.
2. Vehicle Selection and Inventory
A quality dealership should offer a wide range of vehicles, including different makes, models, and price points. Whether you’re looking for a fuel-efficient hatchback, a family SUV, or a commercial van, top dealers in Accrington maintain diverse inventories to suit various customer needs. Dealers who refresh their stock regularly are also more likely to offer vehicles that are competitively priced and well-maintained.
3. Transparency in Pricing
Top car dealerships in Accrington are known for their transparent pricing policies. Hidden fees, vague charges, or pressure to buy extras are red flags. The best dealers provide clear pricing on all vehicles—often both online and in-store—so customers can compare options without surprises. Many also offer free online quotes, price match guarantees, or the ability to build and price your car directly through their website.
4. Customer Service Experience
Customer service is a major factor in choosing a dealership. From the moment you walk in or make an inquiry, the staff should be friendly, knowledgeable, and attentive. Leading Accrington car dealers invest in training their sales teams to provide helpful, pressure-free guidance. Great customer service doesn’t stop after the sale—dealers that follow up with service reminders, support, and feedback opportunities tend to stand out.
5. Financing and Payment Options
Flexible finance plans are a hallmark of top car dealers. Accrington dealerships that offer multiple payment options—such as Hire Purchase (HP), Personal Contract Purchase (PCP), and leasing deals—cater to a broader customer base. Look for dealers who clearly explain finance terms, offer pre-approval tools, and help match buyers with plans that suit their credit status and budget.
6. After-Sales Support and Warranties
The buying process shouldn’t end with the sale. Leading car dealerships in Accrington provide strong after-sales support, including warranties, servicing plans, MOT testing, and roadside assistance packages. Many used car dealers also offer certified pre-owned programs, giving buyers peace of mind with multi-point inspections and extended warranty options.
7. Online Presence and Digital Tools
Modern car buying often begins online. Top Accrington dealers maintain user-friendly websites that showcase their full inventory, including detailed photos, specs, and real-time pricing. Tools like online chat support, virtual tours, finance calculators, and vehicle comparisons enhance the customer experience and help buyers make informed decisions before visiting in person.
8. Trade-In and Part-Exchange Offers
The best car dealers make upgrading easy by offering competitive trade-in values. Many Accrington dealerships provide free, no-obligation vehicle valuations and allow customers to use their current car as part of a deposit. Transparent part-exchange processes can significantly reduce the hassle and cost of buying a new vehicle.
9. Accreditations and Memberships
Dealerships affiliated with recognized bodies—like the Motor Ombudsman, Retail Motor Industry Federation (RMI), or AA Approved Dealers—often adhere to higher standards of professionalism and service. These accreditations show that the dealership is committed to ethical practices and customer satisfaction.
10. Local Engagement and Community Presence
Finally, great car dealers are often deeply rooted in the Accrington community. Whether they sponsor local events, support charities, or have decades of local history, these dealers often have a strong local following. Businesses that invest in the community are more likely to uphold their reputation through trust and accountability.
Best New Car Dealerships in Accrington
Accrington, located in Lancashire, has become a trusted destination for car buyers in search of brand-new vehicles. The town offers a variety of reputable new car dealerships that cater to every kind of motorist—from first-time drivers to seasoned professionals. Whether you’re looking for a compact city car, a spacious family SUV, or the latest hybrid or electric model, the best new car dealerships in Accrington deliver quality, variety, and customer service excellence.
Why Buy a New Car from a Dealership in Accrington?
Purchasing a brand-new vehicle from a dealership offers several advantages. Customers benefit from manufacturer warranties, the latest safety and technology features, and tailored finance options. In Accrington, the top new car dealers also offer expert guidance, test drive options, and post-purchase support.
These dealerships are often franchise partners of globally recognized car brands, providing peace of mind that every vehicle has been factory-tested, fully compliant with UK standards, and supported by official service packages.
What Makes a New Car Dealership Stand Out?
When identifying the best new car dealerships in Accrington, several factors come into play:
- Authorised Franchise Status: Being tied to manufacturers like Ford, Nissan, Kia, or Vauxhall ensures genuine vehicles and parts.
- Customer Reviews: High ratings on platforms such as Google and AutoTrader indicate consistent satisfaction.
- Facilities and Services: Modern showrooms, on-site servicing, and MOTs enhance the overall customer experience.
- Transparency in Pricing: Competitive pricing, clear finance terms, and no hidden charges build long-term trust.
Top New Car Dealerships in Accrington
While new car availability can vary, a few standout dealerships have built a strong reputation for reliability and selection in the Accrington area.
1. Perry’s Vauxhall Accrington
Perry’s is a nationally respected dealer group with a strong presence in Accrington. Their Vauxhall franchise provides access to the latest models such as the Corsa, Astra, and Mokka. Known for transparent finance plans and regular promotional events, Perry’s also offers test drives and competitive trade-in deals.
2. Northgate Motor Group
Although they carry a wide selection of used cars, Northgate Motor Group also offers a range of brand-new cars from manufacturers like Peugeot and Citroën. Their local reputation for fair pricing and helpful service makes them a go-to destination for many new car buyers in East Lancashire.
3. Chorley Group Nissan
Located near Accrington, the Chorley Group’s Nissan franchise gives buyers access to the full lineup of new Nissan vehicles, including the ever-popular Qashqai and all-electric LEAF. With modern showrooms and a focus on customer experience, this dealership stands out for both new car sales and servicing.
4. Lookers Ford Burnley (Close to Accrington)
Just a short drive from Accrington, Lookers Ford offers one of the widest selections of brand-new Ford vehicles in the area. From the latest Focus to hybrid Kugas and commercial Transit vans, this dealership delivers excellent product knowledge and flexible financing options.
Services Offered by Top New Car Dealerships
The best dealerships in Accrington go beyond the sale. Customers benefit from:
- Manufacturer-backed servicing and MOTs
- 0% finance or low APR offers on select models
- Extended warranties and service plans
- Part-exchange and valuation services
- Electric and hybrid vehicle consultations
Dealerships also invest in digital convenience, offering tools like online car configurators, virtual walk-arounds, live chat assistance, and click-and-collect options for added flexibility.
Choosing the Right Dealer for Your Needs
When selecting a new car dealership in Accrington, it’s important to consider more than just the brand they carry. Evaluate the quality of their service, aftercare options, customer reviews, and their ability to provide a smooth, hassle-free buying experience. A reputable new car dealer will take the time to understand your requirements, provide honest advice, and offer ongoing support long after you drive off the forecourt.
Top Used Car Dealers in Accrington
Accrington has become a reliable hotspot for buyers searching for high-quality used vehicles at competitive prices. With a number of established dealerships offering everything from nearly new cars to budget-friendly options, the town is home to a thriving used car market. Whether you’re upgrading your family car, seeking a fuel-efficient commuter, or buying your very first vehicle, Accrington’s best used car dealers deliver great value, peace of mind, and exceptional customer service.
What Sets Top Used Car Dealers Apart?
When choosing a used car dealer in Accrington, there are a few key factors that separate the best from the rest:
- Reputation and Reviews: Reliable dealers consistently receive positive customer feedback online.
- Vehicle Quality: Top dealers offer cars that have undergone full inspections, history checks, and servicing.
- Transparency: Honest pricing with no hidden costs, clear documentation, and a willingness to answer all questions.
- Warranty and Support: Warranties, return policies, and after-sales support reflect the dealer’s confidence in their stock.
- Finance Options: A range of finance and part-exchange options to suit different budgets and circumstances.
Top Used Car Dealerships in Accrington
Below are some of the most highly regarded used car dealers in Accrington, each offering a strong selection of vehicles and a trustworthy buying experience.
1. Northgate Motor Group
Northgate Motor Group is a household name in Accrington, offering an extensive range of pre-owned vehicles from brands like Ford, BMW, Audi, and Volkswagen. They’re known for competitive pricing, friendly service, and a no-pressure approach. All cars are HPI checked and come with a warranty, which adds an extra layer of buyer confidence.
2. Andrew Toms Car Sales
With a reputation built on trust and repeat business, Andrew Toms Car Sales specialises in well-maintained used vehicles for all budgets. Their team is known for being approachable and transparent, and they offer both in-person and online car purchasing services. Many of their vehicles come with full service history and are prepared to a high standard.
3. Pickup Motors
Pickup Motors offers a handpicked selection of affordable and reliable used cars in Accrington. The dealership stands out for its flexible finance plans and part-exchange options, making it a favourite among first-time buyers and those on tighter budgets. Every vehicle is rigorously inspected before being listed for sale.
4. P & W Auto Services
Known for combining servicing and vehicle sales, P & W Auto Services provides well-vetted used cars with a mechanical guarantee. Their dual focus on repairs and car sales gives buyers added confidence that vehicles are roadworthy and well-maintained. They’re a great choice for those who want after-sales servicing under one roof.
5. Accrington Car Centre
This independent dealership offers a variety of used cars with a strong emphasis on quality and value. Located conveniently in the town centre, they provide MOTs, servicing, and vehicle sourcing. Their strong local reputation and flexible payment options make them a solid choice for repeat customers.
Services Offered by Leading Used Car Dealers
The top used car dealers in Accrington provide a comprehensive range of services to ensure a smooth car buying experience:
- Free HPI and history checks
- Flexible finance and leasing options
- Part-exchange services with instant valuations
- 3-12 month warranties on most vehicles
- Click-and-collect or home delivery options
- Test drives with no purchase pressure
How to Choose the Right Dealer
When searching for the best used car dealers in Accrington, take time to research their website, read customer reviews, and explore their inventory. Visiting in person is ideal, but many dealers also offer detailed online listings with photos, full spec breakdowns, and live chat support. Don’t hesitate to ask for vehicle history reports or service documents—top dealers will be happy to provide them.
Family-Owned vs Franchise Dealerships in Accrington
When it comes to buying a car in Accrington, one of the first choices many buyers face is whether to shop with a family-owned dealership or a franchise dealership. Both options offer unique advantages, and understanding their differences can help you make a more informed and confident decision. In a town like Accrington—where both independent and brand-backed dealers thrive—buyers benefit from a competitive and diverse automotive market.
What Are Family-Owned Dealerships?
Family-owned car dealerships are typically small-to-medium businesses managed and operated by local families. They are often independent and not tied to one specific manufacturer, which means they can sell a range of makes and models, both new and used. In Accrington, family-run dealers are known for building lasting relationships with their customers, often serving multiple generations within the same household.
Key Benefits of Family-Owned Dealerships in Accrington
- Personalised Customer Service: Smaller teams mean you’re more likely to deal with the same people throughout your experience.
- Flexible Negotiation: Family-run businesses often have more room to offer tailored deals or adjust prices to match your budget.
- Strong Local Reputation: These businesses rely heavily on word-of-mouth and repeat customers, which encourages high service standards.
- Independent Stock Choices: Without manufacturer restrictions, they can source a diverse selection of vehicles from different brands and price points.
Many car buyers in Accrington appreciate the trust, transparency, and approachable nature that comes with shopping local at places like West End Motors or Auto Expert.
What Are Franchise Dealerships?
Franchise dealerships are part of a national or international network tied directly to a specific car manufacturer. In Accrington, you’ll find several reputable franchises, such as Perry’s Vauxhall and Chorley Group Nissan. These dealers follow strict manufacturer guidelines, often offering the latest models, authorised servicing, and exclusive promotions directly from the car brand they represent.
Key Advantages of Franchise Dealerships in Accrington
- Access to New Vehicles: If you want a brand-new car fresh from the factory, franchise dealerships are your best bet.
- Manufacturer-Approved Parts and Service: These dealers have factory-trained technicians and use only genuine parts.
- Finance and Warranty Options: Franchises typically provide a range of official finance packages, lease options, and extended warranties.
- Higher Standards and Certifications: Franchise dealers are frequently audited and held to national standards for sales, service, and customer care.
For drivers interested in the latest technology, hybrid or electric options, and official brand promotions, franchise dealerships offer peace of mind and access to the newest offerings.
Comparing the Two: What’s Right for You?
The choice between a family-owned and franchise dealership in Accrington comes down to your needs and preferences:
Criteria | Family-Owned Dealerships | Franchise Dealerships |
---|---|---|
Customer Experience | Personal and relationship-based | Professional and brand-focused |
Vehicle Selection | Multi-brand, flexible | Limited to one manufacturer |
Pricing Flexibility | Often more negotiable | Set by manufacturer guidelines |
Warranty & Support | Independent or third-party | Official brand-backed |
Stock Availability | Varies, often includes used | Consistent supply of new models |
The Accrington Advantage
Accrington’s automotive scene offers a healthy mix of both dealership types, giving buyers a unique edge. Whether you prefer the warm, community-focused experience of a local business or the streamlined efficiency of a franchise dealer with national support, the town has something for every type of buyer.
By understanding the key differences between family-owned and franchise dealerships in Accrington, you’ll be better equipped to choose the car—and the dealer—that best aligns with your lifestyle, budget, and values.
Customer Reviews and Ratings of Car Dealerships in Accrington
When it comes to purchasing a car in Accrington, one of the most valuable tools buyers have at their disposal is the power of customer reviews and ratings. In today’s digital age, online feedback from previous customers provides insight into the quality of service, vehicle selection, and overall buying experience at car dealerships. Understanding how to interpret these reviews can help you make a well-informed decision, whether you’re shopping for a brand-new car or a reliable used vehicle.
The Importance of Customer Reviews and Ratings
Customer reviews are crucial for any business, and car dealerships are no exception. Positive reviews can indicate that a dealership is trustworthy, offers great customer service, and sells high-quality vehicles. Conversely, negative feedback can serve as a warning, signaling potential issues with the dealership’s products or services.
For potential car buyers in Accrington, reviews offer a preview of what to expect during the car-buying process, including:
- Sales Experience: Is the sales team helpful, knowledgeable, and not pushy?
- Vehicle Quality: Are the cars well-maintained, and do they match the advertised condition?
- Customer Service: How well does the dealership handle customer concerns, complaints, and after-sales support?
- Post-Purchase Support: Does the dealership provide adequate warranties, servicing options, and easy communication channels for future needs?
How to Find and Interpret Reviews
Many customers turn to popular online platforms such as Google, Trustpilot, and AutoTrader to share their experiences. These platforms allow buyers to leave detailed reviews about specific dealerships, helping future customers to gauge the level of service.
When reading reviews for car dealerships in Accrington, here are some key factors to consider:
1. Overall Rating
A dealership’s overall rating (out of 5 stars) is an easy and quick way to get a sense of its reputation. Dealerships with high ratings (4.5 stars or above) are generally known for providing excellent customer service and high-quality vehicles.
2. Number of Reviews
A large number of reviews can offer a more accurate picture of a dealership’s performance. A dealership with hundreds of reviews may provide more reliable feedback than one with only a handful of comments.
3. Detailed Feedback
Look for specific comments about the vehicle buying process, customer service, and aftercare. Detailed reviews are more helpful than vague statements, as they explain why a customer gave a particular rating.
4. Response to Negative Reviews
Pay attention to how the dealership responds to negative reviews. A dealership that addresses complaints professionally and strives to resolve issues is likely to provide better customer service in the long run.
Top Car Dealerships in Accrington with Positive Reviews
Several car dealerships in Accrington consistently receive positive reviews for their excellent service and wide selection of vehicles. Here are some examples:
1. Perry’s Accrington (Vauxhall)
Perry’s Accrington is often praised for its professional and approachable sales team. Customers mention the dealership’s transparent pricing, helpful staff, and efficient car buying process. Many reviews highlight the quality of the vehicles, especially the Vauxhall range.
2. Northgate Motor Group
Northgate Motor Group has earned high marks for its helpful staff and smooth car buying process. Customers appreciate the no-pressure environment and the ability to explore various makes and models. Positive reviews also mention their fair pricing and customer support throughout the purchasing journey.
3. West End Motors Accrington
West End Motors is a family-owned business that has built a reputation for honest sales and excellent aftercare. Reviews highlight the dealership’s straightforward approach and customer-centric attitude, making it a go-to for those in search of well-maintained used cars at competitive prices.
4. Chorley Group Nissan
With a strong presence in Accrington, Chorley Group Nissan is well-regarded for its excellent customer service and commitment to providing quality new and used cars. Positive reviews often mention the dealership’s knowledgeable staff and willingness to go the extra mile to meet customer needs.
The Impact of Reviews on Car Dealerships in Accrington
Customer reviews have a significant influence on the success of car dealerships in Accrington. Dealerships that consistently receive positive feedback benefit from word-of-mouth marketing and enhanced customer loyalty. On the other hand, dealerships with negative reviews may struggle to attract new customers, unless they take active steps to improve their services and resolve customer concerns.
By taking the time to read customer reviews, you can gain valuable insights into a dealership’s reputation and determine if it’s the right fit for your needs.
Top Dealerships for Finance and Leasing Options in Accrington
When looking for a new or used car in Accrington, one of the most important factors to consider is how you’ll finance the purchase. Fortunately, many car dealerships in the area offer flexible finance and leasing options, making it easier for you to drive away in the car of your dreams without breaking the bank. Whether you’re looking for a low monthly payment, a flexible lease term, or low-interest rates, there are several dealerships in Accrington that provide excellent finance deals.
Why Finance and Leasing Options Are Important
Financing a car can be a daunting process, but it doesn’t have to be. Car finance allows you to spread the cost of your vehicle over months or years, while leasing gives you the flexibility to drive a new car every few years without worrying about ownership. These options can make purchasing a car more affordable, allowing you to access newer models, better features, and lower upfront costs than traditional car buying.
Car dealerships offering flexible finance and leasing options ensure customers have access to the best possible terms, from competitive interest rates to personalized deals that suit your budget.
Key Features of Car Finance and Leasing
1. Hire Purchase (HP)
This finance option allows you to pay a deposit and then make fixed monthly payments over an agreed term. At the end of the term, you’ll own the car outright.
2. Personal Contract Purchase (PCP)
PCP is similar to HP but with lower monthly payments. At the end of the term, you have the option to either make a lump sum payment to own the car or return it to the dealership.
3. Car Leasing
Leasing allows you to “rent” a car for a set period (usually 2-4 years) with monthly payments, after which you return the car. Leasing is ideal if you prefer driving new cars regularly without worrying about long-term ownership.
4. 0% Finance
Many dealerships offer interest-free finance deals, which can significantly reduce the cost of borrowing. If you qualify for 0% finance, it’s an excellent option for budget-conscious buyers.
Best Dealerships for Finance and Leasing Options in Accrington
Here are some of the best car dealerships in Accrington offering competitive finance and leasing deals:
1. Perry’s Accrington (Vauxhall)
Perry’s Accrington offers a range of finance options, including Personal Contract Purchase (PCP) and Hire Purchase (HP). Their finance team works closely with buyers to tailor affordable solutions, and the dealership regularly has 0% finance offers on selected Vauxhall models. Customers appreciate the transparency of the finance process and the ability to explore flexible payment terms.
2. Northgate Motor Group
Northgate Motor Group is known for offering comprehensive finance options across a variety of brands. They provide PCP, HP, and Leasing options with flexible terms to suit different budgets. The dealership works with leading finance providers to ensure competitive rates, and they also offer part-exchange services to make upgrading your vehicle easier.
3. West End Motors Accrington
West End Motors, a trusted family-owned business in Accrington, offers an array of finance and leasing options for their wide selection of used cars. Whether you’re looking for a car on HP or want to explore PCP deals, their finance team is known for offering clear advice and competitive monthly payments. They also offer part-exchange deals to further reduce the cost of financing your car.
4. Chorley Group Nissan
Chorley Group Nissan provides a variety of finance options, including Hire Purchase, Personal Contract Hire, and Leasing. Known for their low monthly payments and customer-first approach, the dealership also offers 0% finance deals on selected models. Their finance specialists work with you to create the best solution for your financial situation, with the option to apply for finance online.
5. Globe Motors Blackburn (Near Accrington)
Although located just outside Accrington, Globe Motors offers attractive PCP and HP deals on a wide range of new and used vehicles. Globe Motors frequently provides flexible finance options with low interest rates, and their leasing packages are ideal for those looking to change cars regularly. Their finance team ensures a seamless experience from start to finish, helping you secure the best deal.
Why Choose Finance and Leasing Options from Dealerships in Accrington?
- Flexible Payment Plans: With a variety of finance options, you can choose the best plan based on your budget.
- Competitive Interest Rates: Many Accrington dealerships work with trusted finance providers to offer competitive rates.
- Special Offers: Deals such as 0% finance or no-deposit plans are often available, making car finance even more affordable.
- Quick Approval Process: The finance application process at many dealerships is straightforward, and you can receive approval within hours.
- Peace of Mind: When financing through an authorized dealership, you know that the car you’re purchasing has undergone proper inspections and comes with warranties.
By taking advantage of these flexible finance and leasing options, buyers in Accrington can easily access a car that meets their needs and fits their budget.
Most Trusted Car Dealerships for After-Sales Service in Accrington
When purchasing a vehicle, whether new or used, it’s not just the initial buying experience that matters, but also the after-sales service. After-sales service plays a crucial role in ensuring that your car remains in excellent condition for years to come, and it can also impact your overall ownership experience. In Accrington, several car dealerships have earned a reputation for offering exceptional after-sales service, from maintenance and repairs to customer care and warranty support. Here’s a guide to the most trusted dealerships in Accrington known for their reliable after-sales services.
Why After-Sales Service Matters
After-sales service is a vital part of any car purchase, as it ensures that your car remains functional, safe, and efficient over time. High-quality after-sales support provides:
- Routine Maintenance: Regular check-ups and services to ensure the longevity of the car.
- Repairs: Fast and reliable repairs to address any faults that may arise after purchase.
- Warranty Services: Peace of mind knowing that issues covered under warranty will be handled professionally.
- Customer Support: Ongoing assistance and guidance throughout your ownership journey.
A dealership that excels in after-sales service builds long-term trust and customer satisfaction, often leading to repeat business and customer referrals.
Top Dealerships in Accrington for After-Sales Service
1. Perry’s Accrington (Vauxhall)
Perry’s Accrington has long been known for its outstanding after-sales service. Whether you’ve purchased a new or used car, the dealership’s team is dedicated to keeping your vehicle in top condition. The service department offers regular maintenance, MOT testing, and repairs, all carried out by trained Vauxhall technicians using genuine parts. Their commitment to quality service has earned them high marks from customers, many of whom return for regular servicing.
2. Northgate Motor Group
Northgate Motor Group is another highly trusted name in Accrington for after-sales service. The dealership’s service team is known for their professional approach to maintenance and repairs. Northgate offers comprehensive service packages, warranty management, and special offers for returning customers. Their technicians are familiar with a wide range of car makes and models, providing expert advice and services. Positive reviews often highlight their transparent communication and reliable support.
3. West End Motors Accrington
West End Motors is a family-run dealership with a solid reputation for providing exceptional customer service even after the car has been sold. They offer a full range of after-sales services, including servicing, repairs, and MOT tests. Customers appreciate the dealership’s honest approach and the convenience of having an expert team handle their vehicle’s ongoing care. The dealership also provides clear service pricing with no hidden fees, making it a trusted choice for those seeking reliability.
4. Chorley Group Nissan
Chorley Group Nissan in Accrington is well-regarded for its customer-centric after-sales service. Their service department handles everything from routine maintenance to more complex repairs with precision and care. Known for their fast and efficient service, Chorley Group Nissan ensures that every customer’s vehicle is maintained to the highest standards. They also offer manufacturer-approved parts for any repairs, and their skilled technicians are trained to work on the latest Nissan models.
5. Hodgson Honda Accrington
For Honda owners, Hodgson Honda in Accrington provides one of the best after-sales services in the area. The dealership is known for its exceptional customer care and well-trained technicians who specialize in Honda vehicles. They offer service plans, MOT testing, warranty servicing, and comprehensive repair options. Customers consistently praise their professionalism, clear communication, and commitment to delivering an excellent after-sales experience.
6. Motorpoint Accrington
Motorpoint Accrington is a great option for those looking for used car after-sales services. Motorpoint offers warranties, routine servicing, and vehicle repairs for the cars they sell. Their after-sales service is known for being responsive and reliable, with many customers highlighting their quick turnaround times for repairs and services. Motorpoint also provides a dedicated customer service team to ensure a smooth experience for vehicle owners post-purchase.
What Makes a Dealership’s After-Sales Service Stand Out?
Several factors determine the quality of after-sales service, and the top dealerships in Accrington excel in the following areas:
1. Qualified Technicians
A dealership with certified, experienced technicians ensures that your car is in good hands, whether for routine service or more extensive repairs.
2. Comprehensive Service Offerings
Top dealerships provide a wide range of after-sales services, from regular maintenance and repairs to specialized services like diagnostic checks and software updates.
3. Transparent Pricing
Reputable dealerships offer clear, upfront pricing for all services, with no hidden costs, allowing customers to make informed decisions.
4. Customer Support
Ongoing customer support, including easy access to service booking, reminders for maintenance, and assistance with claims or issues, is crucial for excellent after-sales service.
5. Genuine Parts
Using genuine parts for repairs and servicing ensures the longevity and performance of the vehicle, which is a hallmark of a trustworthy dealership.
The Long-Term Benefits of Excellent After-Sales Service
Choosing a dealership with strong after-sales service can greatly enhance your car ownership experience. Regular servicing, reliable repairs, and excellent customer support not only keep your car running smoothly but also preserve its resale value over time. By trusting your vehicle to a dealership known for its after-sales care, you ensure that your car continues to perform at its best, keeping you safe and satisfied on the road.
Car Brands Most Commonly Sold in Accrington Dealerships
When shopping for a new or used car in Accrington, one of the first decisions to make is the car brand. Each dealership in Accrington typically offers a selection of brands that cater to different tastes, budgets, and preferences. From reliable family cars to sporty models and environmentally-friendly options, the range of car brands available ensures that every driver can find something that suits their needs.
In this guide, we’ll explore the car brands most commonly sold at dealerships in Accrington, helping you get a better understanding of what’s available in the area.
Popular Car Brands in Accrington
1. Ford
Ford is one of the most popular car brands in Accrington, with a significant presence in both new and used car dealerships. Known for offering a wide range of vehicles, including small city cars, family hatchbacks, and SUVs, Ford vehicles are highly favored for their reliability and affordable pricing. Popular models like the Ford Fiesta, Ford Focus, and Ford Kuga are frequently seen at local dealerships.
The brand’s strong after-sales service and a range of affordable finance options make it an attractive choice for many car buyers in Accrington.
2. Vauxhall
Vauxhall, a brand synonymous with the UK automotive market, is also widely represented in Accrington dealerships. Known for its practical and well-designed cars, Vauxhall models such as the Vauxhall Astra, Vauxhall Corsa, and Vauxhall Insignia are commonly available. Vauxhall cars are renowned for their affordability and value for money, making them a go-to choice for both first-time buyers and those looking for family-friendly vehicles.
The brand’s reputation for offering great customer service and solid warranties also contributes to its popularity in the region.
3. Volkswagen
Volkswagen (VW) is another well-regarded brand that appears frequently in Accrington car dealerships. Known for its premium feel and high-quality engineering, VW offers vehicles like the Volkswagen Golf, Volkswagen Polo, and Volkswagen Tiguan, which combine style with performance. The brand also offers a growing range of electric vehicles (EVs) such as the Volkswagen ID.3, making it an ideal choice for environmentally-conscious buyers.
With a reputation for durability and innovation, Volkswagen is a popular choice for those seeking both luxury and practicality in their next car purchase.
4. BMW
For those looking for a luxury driving experience, BMW dealerships in Accrington are an excellent option. BMW cars, such as the BMW 3 Series, BMW X5, and BMW 1 Series, are well-known for their stylish designs, advanced technology, and high-performance capabilities. BMW offers both new and used models, with many Accrington dealerships offering flexible finance options to make these premium cars more accessible.
Owning a BMW is not just about luxury; it’s also about performance, safety, and the brand’s exceptional after-sales service, which further solidifies its place in the Accrington car market.
5. Audi
Audi is another luxury car brand commonly found in Accrington. Audi cars, including the Audi A3, Audi Q3, and Audi A4, are sought after for their sophisticated designs, cutting-edge technology, and strong performance. Audi also has an extensive range of electric vehicles (EVs), such as the Audi e-tron, catering to the growing demand for environmentally-friendly cars.
With premium features and exceptional engineering, Audi appeals to customers who want a blend of luxury and practicality, and many Accrington dealerships offer attractive finance options to make these vehicles more accessible.
6. Nissan
Nissan cars are popular in Accrington for their affordability, practicality, and eco-friendly options. The Nissan Qashqai, Nissan Juke, and Nissan Micra are some of the top models available at local dealerships. Nissan’s electric vehicles (EVs), like the Nissan Leaf, are also in demand, as they provide an eco-conscious choice for drivers in the area.
Nissan’s strong reputation for reliability and fuel efficiency makes it an excellent option for those looking for a family-friendly, budget-conscious vehicle.
7. Toyota
Toyota is one of the most trusted brands globally, and it’s also a common sight in Accrington dealerships. Known for its commitment to sustainability and reliability, Toyota offers vehicles such as the Toyota Yaris, Toyota Corolla, and Toyota RAV4. The brand is a leader in hybrid technology, with popular models like the Toyota Prius and Toyota C-HR Hybrid, providing eco-conscious options for those looking to reduce their carbon footprint.
Toyota’s reputation for producing long-lasting, low-maintenance cars makes it a top choice for Accrington residents.
8. Hyundai
Hyundai is quickly becoming a popular choice in Accrington for buyers seeking well-equipped cars at affordable prices. The Hyundai Tucson, Hyundai i10, and Hyundai Santa Fe are often found at dealerships in the area. Hyundai’s focus on quality, safety, and technology makes it an appealing brand for families and individuals alike.
Hyundai also offers a growing range of hybrid and electric vehicles, such as the Hyundai Kona Electric, catering to environmentally-conscious drivers.
9. Mercedes-Benz
For those seeking a premium experience, Mercedes-Benz is a popular brand at Accrington dealerships. Models like the Mercedes-Benz A-Class, Mercedes-Benz C-Class, and Mercedes-Benz GLC combine luxury, advanced technology, and superior performance. Mercedes-Benz dealerships often provide flexible finance options to help make these high-end cars more accessible to a broader audience.
With its strong reputation for quality, safety, and luxury, Mercedes-Benz remains one of the most desirable brands in the area.
10. Kia
Kia is another brand that is frequently found in Accrington car dealerships. The Kia Sportage, Kia Ceed, and Kia Stonic are popular models, offering modern design, great value, and excellent warranties. Kia’s impressive after-sales service and strong customer satisfaction make it a trusted choice for drivers looking for a reliable car at a reasonable price.
Why These Car Brands Are Popular in Accrington
Each of these car brands offers something unique to buyers in Accrington, from the practicality of Vauxhall to the luxury of BMW and Audi. The local dealerships provide flexible financing options, a wide selection of both new and used vehicles, and exceptional customer service, which all contribute to the popularity of these car brands in the region.
Top 10 Car Dealers in Accrington, UK.
1. Perry’s Vauxhall Accrington
- Overview: As part of the larger Perry’s dealership group, Perry’s Vauxhall offers a comprehensive selection of both new and used Vauxhall cars. The dealership is well-known for its customer-centric services and offers after-sales support including servicing, repairs, and MOTs.
- Specialty: New Vauxhall cars and comprehensive after-sales care.
- Website: Perry’s Vauxhall Accrington
2. Northgate Motor Group
- Overview: Northgate Motor Group is a trusted name in Accrington for those seeking a wide variety of used cars, alongside new vehicles. They offer great customer service and flexible finance options. Their vehicles are thoroughly inspected to meet quality standards.
- Specialty: High-quality used cars with flexible finance options.
- Website: Northgate Motor Group
3. West End Motors Accrington
- Overview: A family-run business, West End Motors has built a reputation for offering excellent customer service and high-quality used cars. Their inventory is diverse, featuring both local and national brands. West End Motors is well-regarded for its straightforward pricing and transparent service.
- Specialty: Used cars, exceptional customer service.
- Website: West End Motors
4. Chorley Group Accrington
- Overview: A leading dealer in the region, Chorley Group offers a variety of new and used cars. Their expertise includes providing Ford, Nissan, and Volkswagen vehicles, offering customers the chance to browse a wide selection of models. Additionally, they provide excellent after-sales service, including routine servicing and repairs.
- Specialty: Ford, Nissan, Volkswagen vehicles, after-sales service.
- Website: Chorley Group
5. Hodgson Honda Accrington
- Overview: Specializing in new and used Honda cars, Hodgson Honda in Accrington offers customers a fantastic selection of reliable vehicles with competitive pricing. They also provide expert advice and maintenance services to ensure your Honda remains in top condition.
- Specialty: New and used Honda vehicles, expert servicing.
- Website: Hodgson Honda
6. Motorpoint Accrington
- Overview: Motorpoint is a well-known name for used cars, offering a range of vehicles from various manufacturers. They focus on providing excellent value for money and have a reputation for high-quality, low-mileage cars. Customers can also benefit from flexible financing options and a user-friendly website.
- Specialty: Used cars with a focus on value for money.
- Website: Motorpoint Accrington
7. Hyundai Accrington
- Overview: Hyundai Accrington offers a broad selection of new and used Hyundai vehicles, including the popular Hyundai Tucson, Hyundai i10, and Hyundai i20. Known for their efficient and eco-friendly vehicles, Hyundai also offers fantastic after-sales service including routine servicing and MOTs.
- Specialty: New Hyundai vehicles, eco-friendly cars.
- Website: Hyundai Accrington
8. BMW Group Accrington
- Overview: For those looking for luxury and performance, BMW Accrington offers a wide range of new and certified pre-owned BMW cars. The dealership specializes in the premium segment, offering vehicles that emphasize both quality and driving performance. They also provide excellent servicing options for their vehicles.
- Specialty: Luxury vehicles, BMW models.
- Website: BMW Accrington
9. Audi Accrington
- Overview: Audi Accrington, part of the larger Audi group, offers an impressive selection of new Audi models, including the Audi A3, Audi A4, and Audi Q5. With a focus on quality and luxury, Audi Accrington also provides comprehensive after-sales services to keep your vehicle in optimal condition.
- Specialty: Premium Audi vehicles, advanced technology.
- Website: Audi Accrington
10. Vauxhall Motors Accrington
- Overview: Another key player in the Accrington car dealership scene, Vauxhall Motors offers an excellent selection of both new and used vehicles. They are particularly well-known for affordable family cars such as the Vauxhall Astra and Vauxhall Corsa. Their services also include financing and after-sales support.
- Specialty: Vauxhall cars, financing options.
- Website: Vauxhall Motors
Factors to Consider When Choosing a Car Dealer in Accrington:
- Customer Reviews: Always check online reviews and ratings to gauge customer satisfaction levels.
- After-Sales Services: Consider the availability of servicing, MOTs, and repair facilities post-purchase.
- Car Finance Options: If you’re looking for flexible payment options, ensure the dealership offers competitive finance plans.
- Vehicle Selection: Some dealerships focus on new cars, while others specialize in used vehicles. Choose according to your preference.
- Warranty and Insurance: Look for dealers that offer robust warranty options and good insurance packages for peace of mind.
With a variety of trusted dealerships in Accrington offering everything from budget-friendly options to luxury vehicles, you’re sure to find the perfect car that meets your needs. Always take the time to research and explore the services each dealership offers before making your final decision.